What was the personal situation or challenge?
Igor Fontes, a successful entrepreneur from Brazil, and his family relocated to Estoril in Portugal, 1 year ago. Despite his business success, Igor faced numerous challenges that made his transition difficult as he needed high level of security based on his background.
Firstly, Igor did not want to handle his own financial accounts, which was, complicated, and time-consuming. Dealing with different tax laws and unfamiliar financial systems was a serious challenge. Secondly, he needed to ensure the security of his house in Portugal, which required expertise and knowledge from local service providers. Securing his home had previously added an extra layer of stress on top of his other responsibilities.
Navigating the right healthcare plan for his family was important. Portugal has a unique public/private hybrid healthcare system, which can confuse newcomers. Igor and his family found it time consuming to understand and navigate through the complexities of this system.
Integrating into the local culture, finding appropriate educational institutions for his children, and understanding local customs and norms were all important to the family. Igor, an avid golfer, was also eager to join a top local golf club but needed connections to get what he wanted.
How did Portugal Pathways help?
Portugal Pathways provided comprehensive solutions to all the challenges Igor and his family faced. To begin with, they addressed Igor's accounting problems by introducing him to a excellent finance director who had specific experience in Igor's business sector, and experienced in Portugal's financial systems. This not only took away the daily hassle of managing the finances but also ensured that Igor had continuity with his business interests in Brazil as well as Portugal.
For the security of the Fontes residence, Portugal Pathways engaged a specialist in security. They implemented robust security measures around the house, providing Igor and his family peace of mind. Regarding navigating the healthcare system, Portugal Pathway’s deep understanding of the hybrid public/private healthcare system helped the family understand how to leverage the best available plan, ensuring that the family had access to quality healthcare.
The cultural adaptation was addressed holistically by Portugal Pathways, facilitating the family's integration into local life but with security as the benchmark. This provided the family with a network of individuals who had been through similar transitions. They helped enrol the children in a reputable international school, ensuring minimal disruption to their education. Igor's passion for golf was also addressed. With Portugal Pathways extensive network, they secured a membership for Igor at the best golf club in the area.