They had previously vacationed in the country and were taken by the lifestyle, culture, and opportunities available. They planned on relocating; however, as Canadian citizens, they were overwhelmed by the intricacies of legally residing in Portugal.

Historic red and green trams travelling along a narrow street under a stone archway in Lisbon
Vintage red retro tram on narrow bystreet tramline in Lisbon

Navigating a foreign immigration process was intimidating, and they were uncertain where to begin. They needed professional assistance to guide them through many visa options, tax systems, and relocation services. They were eager to find a home in Foz do Douro, an upmarket area in Lisbon, suitable for their family of two. They were also concerned about accessing education, healthcare, and integrating into a new community.